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Who we are

At handdii we are on a mission to put the control back into the hands of the customer and help contractors excel at the work they do. Our product is unique and focuses on a specific problem area in claim fulfillment and property repair. We don't want to be all things to all people but we do want contractors to be able to show up, fix the problem, be awesome and free customers up to focus on their lives.

Our Founders


Christie Downs

Executive Director

Co-Founder, CEO


10 years Director of construction Company specialising in insurance repair; Led the national expansion and exponential growth from $12M to $350M; Credible personal brand with influential insurance and building industry relationships 


Kathryn Wood

Executive Director

Co-Founder, COO


Recognized leader in AU Insurance claims sector; Head of large operation – 600 FTE; $1.5B budget; Global Claims Operations professional; CX program lead; Experience across claims fulfilment & supply management.

Our values


Our Values

Positivity is contagious, spread it

We love what we do and celebrate achievements often.


Do epic stuff, turn up ready to play

Be present, raring for action and create a phenomenal experience.


Trust is our lifeblood, build it

It’s a precious commodity, treat it with respect and care.


Be uncompromising, people want to be amazed

Dare to believe anything is possible. Make it happen.


Build continuous momentum, own it

Inspire bold thinking and endlessly challenge the status quo.

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